If you are purchasing on our website and or any other electronic payment method, please note that you will be receiving the bill from TechWorld, LLC
-Please email us at twpaintingwithfriends@gmail.com for refunds.
-For Private parties we require at least a 10 day cancellation email.
-For minimum number of seats we require a 10 day cancellation email in order to receive a refund.
-For additional extra seats other then the minimum number of seat payment, we require a 48 hour prior cancellation email in order to receive a refund.
-Please allow 2 to 5 business days for refunds to show back in to your account.
Private Party-Refund Policy
For a private party we require a minimum of 14 people so if the total number of people that end up coming is lower than 14 painters, your party will be responsible for the remainder of the seats that will total 14. If you need to cancel the party due to any reason, there must be a 10 Day Cancellation or you will lose your deposit. Deposit is non refundable if the party is cancelled in less then 10 days prior to set party time that was already established by costumer.
Minimum number of tickets are refundable up to 6 days prior to scheduled party time (6 day cancellation). Any cancellations during the last 6 days leading to class, are non-refundable (no shows with no 6 day cancellation, lose their ticket, ticket is non-refundable)(we can re-schedule your private if you call up to 48 hours prior to scheduled class time). Please make sure to e-mail for any refunds to show us proof of time of cancellation. For refunds please e-mail twpaintingwithfriends@gmail.com
Refund Policy Per Person For Private Parties
After we have our deposit of 14 seats any individual ticket is refundable up to 48 hours prior to scheduled Party Time (2 day cancellation). Any cancellations during the last 48 hours leading to class are non-refundable (no shows with no 48 hour cancellation, lose their ticket-ticket is non-refundable) Please make sure to email for any refund to show us proof of time of cancellation. For refunds please email twpaintingwithfriends@gmail.com
You are not allowed to change the party hours the day of the party. If the time needs to be changed, this has to be discussed at least 24 hours prior to set party date and time. We can only change the party time if we have the availability. If your party is running late and you have to push the time we charge by every extra hour. All of our Paint Parties are 2 hours we charge $75.00 per extra hour. All seats and hours must be paid in full by the date and time of the party.
Refund Policy Due to Inclement Weather
If the party gets cancelled due to inclement weather on the day of the party, we will issue a full refund. If the party wants to reschedule to another date due to inclement weather, we will accommodate and reschedule the party based on date and time availability.
Private Party Policy
We reserve the right to cancel any party due to any enforceable reason with up to a 10 day or more cancellation by phone call, text message and or e-mail, (with whatever means of contact information we have from the primary contact that booked the party). If we cancel any party, a full refund of the parties deposit will be issued on the same day. If the refund is by a credit card purchase, the actual refund will show back in the account that was used within 3-4 business days from the date of cancellation.
All of our Paint Parties are 2 hours we charge $75.00 per extra hour. All seats and hours must be paid in full by the date and time of the party.
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